Essential Skills        

• Hands on working experience with ServiceNow platform

• Two or more ServiceNow implementation projects (ITSM services)

• Preferred – ServiceNow implementation certified

• Understanding of business and technical terminology around continuous improvement, key performance indicators, metrics, dashboards

Role Description     

Manage recurring activities like job schedules, user access permissions, exception reports creation

• Maintain repository of available content and document best practices

• Work with application development teams to ensure application changes required are deployed successfully

• Accountable to ensure deliverables to business stakeholders are complete, consistent, high quality, on time and deliver valued outcomes

29 Jan 2018 -save job - original job