Preferred Qualifications

• Experience working in helpdesk and/or customer service environment
• Superior ability in oral, written and interpersonal communications
• Experience working in a team environment and superior ability to commit to a team effort
• Strong analytical skills. Experience in analyzing and identifying problems and ensuring their correction.
• Must be self-motivated and able to work independently within a team environment.
• Experience with User Acceptance Testing
• Experience with MS Office
• Knowledge of call center telephony and technology
• Knowledge of customer service principles and practices

25 Sep 2017 -save job - original job