Salesforce Dev Lead
Need Salesforce Dev Lead
Phoenix , Arizona
- 8+ years of IT experience which includes 3+ years of Salesforce Experience
- Experience in overall Salesforce configurations and standard functionalities
- Excellent understanding of Salesforce object model and relationships, Roles, Profiles, permission sets and overall access, visibility, and security management
- Excellent understanding of Salesforce Metadata API, SOQL/SOSL, Process Builder, Flows
- Excellent understanding of Salesforce Integration (REST/SOAP/Bulk API)
- Experience with Lightning or at least need exposure to Lightning
- Working knowledge of Salesforce standard reporting capabilities
- Debugging/Troubleshooting skills to resolve customer service issues and skillfully manage complex customer service problems
- Assist third-party developers to troubleshoot their integration with Salesforce APIs, Apex, Visualforce, and implementation of other Salesforce developer products
- Good knowledge of Development and Support Processes and Technical Best practices
- Drive continuous improvement in Support team to reduce ticket inflow and improve team efficiency
- Manage customers' expectations and experience in a way that results in high customer satisfaction
- Positive and can-do attitude
- Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams
- Strong interpersonal skills with the ability to research solutions to issues as they arise
22 Sep 2020 -save job - original job
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